Privacy Policy
Welcome to Get Annotator (Macgence)! This Privacy Policy describes how Get Annotator (Macgence) (“we,” “us,” or “our”) collects, uses, protects, and shares your personal information when you use our platform, including our website and all related services (collectively, the “Services”).
By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Please read this document carefully.
The Information We Collect and How We Collect It
We collect information from and about you to provide and improve our Services.
Information You Provide Directly:
- Account Registration: When you create an account, we collect your name, email address, phone number, company name, and password. This is essential for creating and securing your unique account.
- User Profiles: You may optionally provide additional information for your public profile, such as a profile picture, professional bio, skill set, and educational background. This helps build trust and facilitates connections on our platform.
- Payment Information: For clients, we collect billing details and credit card information to process subscription payments. For annotators, we collect bank account information or other payout details to process payments. This sensitive data is encrypted and handled by a secure, PCI-compliant third-party payment processor. We do not store your full payment card details on our servers.
- Communications: We collect the content of any messages you send to us or other users through the platform, including support tickets, emails, and in-app messages.
Information Collected Automatically:
- Usage Data: We automatically collect data about how you interact with our Services. This includes the projects you view, tasks you work on, features you use, time spent on the platform, and the frequency and duration of your activities.
- Technical & Log Data: When you access our Services, our servers automatically record information, including your IP address, browser type and version, operating system, device identifiers, and timestamps of your visits.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience. These tools help us remember your preferences, keep you logged in, analyze website traffic, and track the effectiveness of our marketing. You can manage your cookie preferences through your browser settings.
Information from Third Parties:
- We may receive information from third-party services that you link to your Get Annotator (Macgence) account or from business partners.
How and Why We Use Your Information
We use the information we collect for the following legitimate business purposes:
- Service Delivery: To operate and maintain our platform, manage your account, process transactions, facilitate communication between clients and annotators, and deliver the Services you request.
- Platform Improvement: To analyze usage trends and behaviors, test new features, troubleshoot technical issues, and improve the overall functionality and user experience of our Services.
- Personalization: To tailor the content and functionality of our platform to your specific needs. For example, suggesting relevant projects to annotators or highlighting skilled professionals to clients.
- Communication: To send you service-related notifications, security alerts, administrative messages, and updates. We will also send you marketing and promotional communications, which you can opt out of at any time.
- Security: To detect and prevent fraudulent activity, unauthorized access, and other security risks, ensuring the integrity and safety of our platform for all users.
- Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights, privacy, safety, or property, and that of our users or the public.
How We Share Your Information
We do not sell your personal information. We only share it with trusted third parties in the following circumstances:
- With Other Users: To facilitate project collaboration, certain information is shared between clients and annotators. For example, a client’s project description is visible to annotators, and an annotator’s profile is visible to clients.
- With Service Providers: We engage third-party companies and individuals to perform services on our behalf. This includes payment processors, cloud hosting providers, data analytics services, and customer support providers. These partners are legally bound to protect your information and can only use it for the specific purposes we define.
- Corporate Transactions: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such event and provide options regarding your data.
- Legal Obligations: We may disclose your information if we are legally required to do so by a court order, subpoena, or other legal process.
- Consent: We may share your information with your explicit consent or at your direction.
Your Choices and Rights
You have several rights regarding your personal information:
- Access and Correction: You can access and update your account information at any time through your profile settings. You can also request a copy of the personal data we hold about you.
- Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
- Deletion: You can request that we delete your personal information. Please note that we may need to retain some information for legal, accounting, or record-keeping purposes.
- Communication Preferences: You can opt out of receiving marketing communications from us by using the unsubscribe link in our emails or updating your notification settings within the platform.
- Data Subject Rights (GDPR/CCPA): If you are a resident of the European Economic Area or California, you may have additional rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA). Please contact us to exercise these rights.
Data Security and International Transfers
- Security Measures: We use a variety of technical and organizational security measures, including encryption and firewalls, to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
- International Transfers: As a global platform, your information may be processed and stored in countries outside of your own. We will ensure that any such transfers comply with applicable data protection laws by using appropriate safeguards, such as standard contractual clauses.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of the Services after the effective date of the new policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: